Lead Generation

March 4, 2024

Ultimate Lead Generation Guide for SMBs

Blog Author IMage
Louis O'Neill

Co Founder & Head of Content

What is a marketing lead?

In marketing, a lead refers to a person or organization who has shown some interest in a company's product or service. Indicating interest can be expressed through actions such as completing a contact form on a website, signing up for a newsletter, or attending company events.

It is common for the marketing team to engage with a lead further to build a relationship in order to convert it into a paying customer. The process of nurturing leads is known as lead generation, and involves email marketing, social media engagement, and personalized content creation. Ultimately, the goal is to convert leads into loyal customers who do business with the company again and again.

What is lead generation?

The process of lead generation in marketing involves identifying potential customers who are interested in the products or services of a company and attracting them. As part of this process, the brand and its offerings are made known, and people are encouraged to provide their contact information in exchange for valuable content.

There are several tactics that can be used to generate leads, including content marketing, social media, email marketing, and advertising. Lead generation is the process of building a pool of potential customers that will eventually turn into paying customers if nurtured over time.

Following the generation of a lead, companies may engage with it through personalized emails, targeted advertising, follow-up calls, and meetings, as well as other methods to move it through the sales funnel. It is possible for companies to grow their business over time by focusing on lead generation.

Why does lead generation matter?

In 2023, lead generation will become even more critical for small to medium-sized businesses (SMBs). The landscape is evolving rapidly, with increased competition, digital transformation, changing consumer behavior, and a growing focus on personalization and data-driven decision making. In this context, lead generation offers SMBs a powerful way to attract new customers, stay ahead of the competition, and achieve long-term success. 

Here are 5 reasons why lead generation matter for SMB’s

  1. Increased competition: Businesses are becoming more competitive as new players enter the market. By identifying and attracting potential customers who are interested in their products or services, lead generation helps SMBs stand out from the competition.
  2. Digital transformation:Businesses are becoming more competitive as new players enter the market. By identifying and attracting potential customers who are interested in their products or services, lead generation helps SMBs stand out from the competition
  3. Changing consumer behavior: Businesses must adapt to changing consumer trends and behaviors to stay relevant. Lead generation tactics can help SMBs stay ahead of changing consumer trends and behaviors.
  4. Personalization: Lead generation can help SMBs deliver personalized experiences to consumers. Marketers can tailor their marketing messages and offerings to meet the needs and preferences of potential customers by gathering data and insights.
  5. Data-driven decision making: Lead generation can provide SMBs with valuable insight into their target audience, as data becomes increasingly important in decision making. SMBs can make informed marketing decisions based on data on lead generation efforts.

Investing in lead generation strategies and tactics can help SMBs stand out from the competition, reach new audiences, and increase revenue in 2023.

What are the types of leads?

Leads come in all shapes and sizes and It is possible to categorize each type of lead based on a variety of criteria, as each type represents a different level of interest and engagement with the business. This table contains ten different types of leads, ranging from Marketing Qualified Leads to Cold Leads. Businesses can maximize their conversion chances by analyzing these different types of leads and tailoring their marketing and sales strategies accordingly.

Lead Type Description
Marketing Qualified Lead (MQL) A lead meets certain marketing criteria, such as demographics or behavior, and expresses interest in a product or service.
Sales Qualified Lead (SQL) Leads that were qualified by the sales department as having a high potential for conversion.
Product Qualified Lead (PQL) It is a lead that has used a product or service and has shown a high level of engagement or interest.
Service Qualified Lead (SQL) An interested lead who is qualified as having a high conversion potential and has shown a positive interest in a specific service provided by the business.
Webinar Lead Leads who have registered for and attended a webinar hosted by the company.
Newsletter Lead Leads who have subscribed to the business' newsletter.
Social Media Lead Leads who have engaged with the business through social media platforms such as Facebook, Twitter, or LinkedIn.
Referral Lead Referred leads are those that have been referred to the business by current customers or partners.
Event Lead An attendee of a business event, such as a conference or trade show.
Cold Lead Leads who have shown interest in the company, but have not yet been qualified or engaged by sales or marketing.


What does a lead generation funnel look like?

As a marketing strategy, a lead generation funnel focuses on attracting potential customers and converting them into buyers. With the help of a lead generation funnel, potential customers can be captured and turned into qualified leads who can then be nurtured and converted into paying customers.

The diagram below illustrates the stages of a lead generation funnel.


The difference between marketing channels for lead generation?

There are many different marketing channels that businesses use to attract potential customers and generate leads. Listed below are some of the key differences between some of the most common marketing channels:

Marketing Channel Description
Social media marketing Reaching potential customers through targeted advertising, influencer marketing, and organic engagement on social media platforms such as Facebook, Twitter, LinkedIn, and Instagram.
Email marketing Using personalized and targeted emails to nurture relationships, promote your products or services, and convert potential customers.
Content marketing Engaging in high-quality content creation like blog posts, videos, and webinars to attract potential customers to your website.
Search engine optimization (SEO) Search engine optimization can generate website traffic and leads by improving the ranking of your website and content on search engine results pages.
Pay-per-click (PPC) advertising Advertising on search engines, social media platforms, or other websites and paying only when someone clicks on your ad can be a cost-effective way to generate leads.
Influencer marketing Influencer marketing is a method for reaching a wider audience and generating leads by partnering with social media influencers.
Referral marketing You can generate leads and increase brand awareness by offering incentives to your existing customers to refer friends and family to your company.
Events and conferences You can capture leads through event registration or by offering a free resource or giveaway to connect with potential customers.
Direct mail marketing Physically mailing promotional materials or targeted messages to potential customers.
Affiliate marketing A business or individual who promotes your product or service and earns a commission on sales they generate.
SMS marketing Offering promotions, updates, or reminders to potential customers via text message.
Podcast advertising You can advertise your products or services on popular podcasts that are relevant to your target audience.
Display advertising Reaching potential customers through banner ads on websites, social media platforms, or mobile apps.


Pros and cons for lead generation per channel

In any marketing plan, lead generation is an essential component. In this process, interest in a product or service is captured and converted into a sale. Lead generation can be accomplished in many ways, but the most popular channels are Facebook, Google Adwords, organic search, LinkedIn, Instagram, YouTube, and display ads. For a successful lead generation campaign, it's crucial to understand each channel's advantages and disadvantages.

Here is a table summarizing the pros and cons of lead generation on Facebook, Google Ads, organic search, LinkedIn, Instagram, YouTube, and display ads:

Platform Pros Cons
Facebook Large user base, targeting options
Cost-effective
Declining organic reach
Ad fatigue
Limited ad space
Google Ads High intent audience
Accurate targeting
Measurable
High competition
Costly
Ad blindness
Organic Search Free
High-quality traffic
Long-term benefits
Slow to generate results
High competition
LinkedIn Professional audience
Accurate targeting
Measurable
High cost per lead
Limited audience reach
Instagram Visual platform
Engaging audience
Large user base
Limited targeting options
Low intent audience
YouTube High engagement
Large audience
Cost-effective
High competition
Time-consuming to create videos
Display Ads Large audience reach
Various targeting options
Low click-through rates
Ad blindness


Average lead generation cost by industry

Industry Cost per Lead on Average


What is the lead generation process?

A lead generation process refers to the steps businesses take to identify and cultivate potential customers. Lead generation usually involves these steps:

  1. Identifying the target audience: Decide which customers are most likely to benefit from your goods or services.
  2. Attracting prospects: Promote your business through social media, email marketing, content marketing, and paid advertising.
  3. Capturing leads: Offer valuable content, such as a white paper, e-book, or webinar, to entice prospects to provide their contact information.
  4. Nurturing leads: Provide relevant information and value to leads through email marketing or other channels of communication.
  5. Qualifying leads: Assess a lead's needs, budget, timeline, and level of interest to determine if they are a good fit for your business.
  6. Converting leads: Use sales tactics to convert qualified leads into paying customers, such as demos, free trials, and pricing proposals.
  7. Retaining customers: Ensure that your customers feel valued and supported, and give them ongoing support to ensure repeat business and referrals.

How to qualify a lead?

Lead qualification involves determining whether a prospect is a good fit for your product or service and has a genuine interest in making a purchase. The following steps will help you qualify a lead:

  1. Gather basic information: Start by collecting your name, job title, company, and contact information.
  2. Identify needs: Determine if the lead needs your product or service, and if so, what their specific requirements are.
  3. Determine their budget: Find out what their budget is and whether they are able to purchase your product or service.
  4. Understand the timeline: Find out when the lead plans to make a decision or purchase.
  5. Assess decision-making authority: Determine whether the lead has the authority to make a purchase and who is the decision-maker.
  6. Evaluate fit: Assess whether the lead is a good match for your company and product.

These steps can help you determine whether a lead is worth following up on and ensure your sales team is working on high-quality leads.

What are lead generation strategies?

Lead generation strategy is a marketing approach used by businesses to attract and capture the interest of potential customers and convert them into paying customers. The process typically involves a series of steps, known as the marketing funnel, that move potential customers from the top of the funnel, where they become aware of a business and its products or services, to the bottom of the funnel, where they make a purchase decision.

Each stage of the funnel requires a different set of tactics and strategies to engage potential customers and encourage them to move further down the funnel. At the top of the funnel, businesses use tactics such as content marketing, social media advertising, and search engine optimization to attract potential customers and generate leads. In the middle of the funnel, businesses use tactics such as email marketing, webinars, and case studies to nurture those leads and build trust with potential customers. At the bottom of the funnel, businesses focus on converting leads into paying customers through personalized outreach, such as demos, free trials, and sales calls.

By generating leads effectively, businesses can increase their customer base, increase revenue, and build lasting relationships with their customers. Businesses can effectively move potential customers through the marketing funnel and convert them into loyal customers by understanding their target audience, creating a comprehensive marketing plan, and utilizing the right tactics and channels.

Here are some considerations to help guide you in determining the most effective marketing campaign in your lead generation journey.

  • TOP of funnel (TOFU): This stage focuses on generating interest and awareness about a business's products and services among potential customers who may not know about the company. To generate leads and attract potential customers to a business, demand generation tactics such as content marketing, social media advertising, and search engine optimization are used.
  • MOFU (Middle of the Funnel): The MOFU stage focuses on nurturing the leads generated in the TOFU stage and moving them closer to purchase decisions. At this stage, businesses use tactics such as email marketing, webinars, and case studies to provide more information and build trust with potential customers.
  • BOFU (Bottom of the Funnel): This stage focuses on converting leads into paying customers. This is where demand capture tactics play a crucial role. Not all marketing channels are equal. Some channels are more top of the funnel generation whilst others are bottom of funnel generation. An example of bottom of funnel generation channel is Capterra a marketing software platform that helps generate bottom of funnel leads for software. Furthermore retargeting ads are also used to keep the business top-of-mind for potential customers who have shown strong interest but haven't yet made a purchase.

Through providing valuable information, building relationships, and providing an enjoyable customer experience, a lead generation strategy aims to move potential customers through the funnel, from awareness to conversion. Different tactics can be used at each stage of the funnel to attract and nurture leads, and ultimately convert them into loyal customers.

Whats Next?

Are you ready to grow your business? Get more leads and grow your customer base with Blurry Marketing. Discover how we can generate leads for you today! 

If you're also interested on the other services we provide here’s a list:

SEO Service | Google Ads Marketing | Display Ads Marketing | Paid Social Marketing

Frequently Asked Questions

What is a marketing lead?

Arrow Icon For Contact Page Accordion

Marketing leads refer to individuals or organizations that have shown some interest in a company's products or services. Indicating interest can be expressed through actions such as completing a contact form on a website or signing up for a newsletter.

What is lead generation?

Arrow Icon For Contact Page Accordion

In marketing, lead generation involves identifying potential customers interested in a company's products or services and attracting them. This process promotes the brand and its offerings, as well as encouraging people to share their contact information.

What is the lead generation process?

Arrow Icon For Contact Page Accordion

Lead generation consists of identifying a target audience, attracting prospects, capturing leads, qualifying leads, and finally converting leads.

What are some lead generation strategies?

Arrow Icon For Contact Page Accordion

Using a lead generation strategy, businesses can attract and capture customers' interest and turn them into paying customers. A marketing funnel moves potential customers from awareness to purchase at the bottom. Depending on where they fit on the buyer journey, top, middle or bottom, strategies vary. The top of the funnel to the middle of the funnel is marketing for demand generation, conducted through education and content to convince buyers why they should buy your product. The bottom of the funnel captures demand.

Badge Image